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Home / Help Centre / Frequently Asked Questions
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Find answers about products, orders, delivery, returns and Ayurvedic consultations.
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Orders & Delivery
Track orders, delivery times and shipping charges.
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Products & Usage
Ingredients, safe use and product information.
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Returns & Refunds
Eligibility, timelines and return process.
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Payments
Payment methods and billing support.
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Account & Privacy
Account, privacy and reward points.
Popular Questions
How can I track my order?
Once your order is shipped, tracking details are shared by email or SMS. You can also use the tracking form below.
How do I know which Ayurvedic product is right for me?
Choose based on your wellness goals and product directions. Consult a qualified practitioner if you have a condition or take medication.
Are Rambaba products AYUSH compliant?
Applicable products display their licence and compliance information on the product page and packaging.
Can I use multiple products together?
Product combinations depend on individual needs. Ask a qualified practitioner before combining formulations.
How long does delivery take?
Most serviceable locations receive orders within 3–7 business days after dispatch.
Can I change or cancel an order?
Contact support promptly. Changes depend on whether fulfilment has started.
What is the return policy?
Eligible unopened items may be returned within the stated return window. Some health products cannot be returned after opening.
How do I book a consultation?
Use the Book a Consultation support card and our team will help schedule a suitable time.
Detailed FAQs
How can I track my order?
Once your order is shipped, tracking details are shared by email or SMS. You can also use the tracking form below.
How long does delivery take?
Most serviceable locations receive orders within 3–7 business days after dispatch.
Can I change or cancel an order?
Contact support promptly. Changes depend on whether fulfilment has started.
Using Ayurvedic products safely
- ● Products support general wellness and healthy living.
- ● They are not intended to diagnose, treat, cure or prevent disease.
- ● Follow the label and suggested usage.
- ● Consult a qualified practitioner if pregnant, nursing, taking medication or managing a medical condition.
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